Room balconies, good accessibility, vibrant outdoor facilities

Noise levels between rooms are bothersome if you're trying to relax!!! Limited parking availability can be a hassle during busy times!!! Maintenance of pet areas could use some serious attention for cleanliness!!!

a delightful stay at brookside inn with friendly staff and complimentary breakfast improving every morning

Wonderful stay with clean rooms!

We enjoyed the hotel's spacious amenities, perfect for our family getaway. The breakfast was a highlight, with a variety of delicious options and friendly staff making it a great start to our day. Visiting nearby attractions like California's Great America.

In my wife’s opinion, the laundry facilities could use an upgrade. My kids wished for a poolside area where they could hang out and relax after long days of sightseeing. On a crowded day, it was tough to find a quiet spot for the family.

All fine, but rude staff

The Queen Room with Two Queen Beds was super clean, and that was a big plus. Floor, beds, and bathroom were all tidy. The pillows were comfy too, making it easy to get a good night’s sleep. I did have some ants in the bathroom, which was kinda gross. Also, it felt a bit dated overall, but for a family stay, it worked out okay.

Complimentary happy hour includes snacks and drinks, a great perk for guests. Overhead noise from adjacent rooms can be distracting.

Clean floors and well-made beds set a positive tone, complemented by a delightful breakfast where the staff offered a warm welcome. The presence of Uonuma-grown rice was particularly enjoyable. However, the experience soured when a rude staff member took over at the front desk, exhibiting clear disdain for his role. It was a relief when the original team returned. Despite the hiccups, the overall cleanliness and friendly core staff made for a decent stay.

would recommend for a short interlude

Comfortable room, friendly staff, with a lovely extended breakfast selection including hot items like eggs and waffles, perfect for fueling up before a day of exploring.

This Best Western provided excellent guest service throughout my stay, from the friendly check-in process to helpful staff during breakfast. The breakfast selection was outstanding, featuring a wide variety of hot and cold options that met my needs as a business traveler. The room was well-appointed and comfortable, with a nice balcony that added to the pleasant experience.

Limited parking availability could be an issue during peak times.

Exceptional Breakfast and Friendly Staff

I really enjoyed my stay here, particularly the breakfast that offered a wide variety of options including made-to-order omelets and fresh pastries. The staff was incredibly friendly and attentive, making me feel welcome throughout my visit. However, the room could use more outlets as there were limited plug points available.

Clean and cozy room, but very dark without enough light.

The breakfast selection offered a mix of hot and cold items, which kept things interesting each morning. Rooms are equipped with a refrigerator and microwave, providing convenience for late-night snacks.

Noise levels can be bothersome, as sound travels easily between rooms. Parking might become a hassle during busy times, and the bathroom in Room 224 felt cramped for my family needs. While the Wi-Fi worked eventually, it needed a restart, causing a bit of annoyance when trying to get online quickly.